Track Every Repair, from Report to Fixed
Track every request from start to finish. Technicians see photos before they arrive. Guests get automatic updates.
When Paper Tickets Fail
Paper slips disappear. Phone calls get forgotten. Technicians arrive without knowing what is broken.
- Lost tickets: Yesterday's AC repair request has disappeared
- No details: Technicians arrive without photos or the right tools
- Wrong priorities: Minor repairs happen first while urgent issues wait
- No updates: Guests cannot see if help is coming, or when
How innOrder Fixes This
Every request includes photos. Technicians arrive prepared. Guests get automatic updates. Every ticket is tracked.
Your team can also create repairs and routine work that no guest reported โ for the lobby, pool, or any other area. See Task Management.
Guests Report with Photos
Guests report problems with photos. Technicians see exactly what is broken before they go to the room.
- Report any issue with one tap
- Add photos and notes
- Team gets instant notification
Arrive Prepared. Fix It Fast.
Photos show the problem. Descriptions explain the issue. Message your team for help. Update status with one tap.
- See the photos first and bring the right tools
- Update status with one tap
- Message your team instantly
The Results
Fix issues 45 minutes faster. Repeat requests drop by 50%.
Fix Issues 45 Minutes Faster
See how innOrder helps technicians arrive prepared and fix problems faster.
Schedule demo