How one hotel turned a common guest complaint into a signature experience.
Hotel guests struggle to sleep after long flights, new time zones, ambient noise, and unfamiliar beds. It's one of the most common complaints in hospitality, and one of the hardest to solve.
Centara Ayutthaya asked: Is there a better way?
The answer led them to create The Art of Sleep, a personalized sleep experience that guests can customize from their phone.
Now in every guest room, a QR code opens a digital sleep menu powered by innOrder:
Soft, firm, memory foam, or hypoallergenic. Whatever helps them sleep best.
Lavender mists and calming scents to help guests unwind.
Curated playlists designed to calm the mind and promote restful sleep.
Guests scan, select, and relax. Staff receive the request instantly and deliver straight to the room.
The Art of Sleep shows what's possible when hotels combine genuine care with smart technology. The human touch, made easier to deliver.
What started as a simple question became a signature amenity that sets Centara Ayutthaya apart.
Every hotel is different. We work with you to create solutions that fit your guests and your brand.
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